Find answers to your frequently asked questions.

What was the question that was on your mind?

Are your wigs made from real hair?

Yes, we offer a range of wigs made from high quality human hair, providing a natural and realistic look.

What is the delivery time?

Cappelli Boutique primarily uses DHL and FedEx for deliveries.

For in-stock wigs, delivery time varies between 3-7 business days.

Normal processing time once order received is 3-5 business days.

For personalized wigs, allow up to 4 weeks to receive it.

Allow additional order processing time during peak season. We thank you for your understanding.

How do I choose the right wig for me?

Consider your face shape, desired style and color preferences. Our expert guides and customer service team can help you find the perfect match.

How do I measure my head size to choose the right wig size?

Use a soft tape measure to measure the circumference of your head, starting from the hairline at the forehead, around the back, and back to the forehead.

Can I style and color my wig?

Most of our wigs can be styled and colored, just like natural hair. However, we recommend consulting a professional hairstylist for best results.

How do I care and maintain my wig?

Use gentle products and avoid excessive heat to extend the life of your wig.

Are your wigs suitable for daily use?

Yes, our wigs are designed for everyday use. They are comfortable, breathable and durable for long-term wear.

Can I return a wig if it does not meet my expectations?

Yes, we offer a return policy. Please see our Shipping & Returns Policy page for detailed information on our returns process and conditions.

Do you offer custom wig services?

Yes, we offer custom wig services. If you have specific preferences or requirements for a custom-made wig, please contact our customer service. We will be happy to assist you with custom orders to meet your unique needs.

What is the difference between lace front wigs and full lace wigs?

Lace front wigs have lace only in the front, providing a natural hairline. Full lace wigs have lace over the entire surface, allowing for greater versatility in terms of hairstyle and parting choices.